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The classic #1 New York Times bestseller that answers the age-old question
Why is incompetence so maddeningly rampant and so vexingly triumphant?
The Peter Principle, the eponymous law Dr. Laurence J. Peter coined, explains that everyone in a hierarchy—from the office intern to the CEO, from the low-level civil servant to a nation’s president—will inevitably rise to his or her level of incompetence. Dr. Peter explains why incompetence is at the root of everything we endeavor to do—why schools bestow ignorance, why governments condone anarchy, why courts dispense injustice, why prosperity causes unhappiness, and why utopian plans never generate utopias.
With the wit of Mark Twain, the psychological acuity of Sigmund Freud, and the theoretical impact of Isaac Newton, Dr. Laurence J. Peter and Raymond Hull’s The Peter Principle brilliantly explains how incompetence and its accompanying symptoms, syndromes, and remedies define the world and the work we do in it.
The idea of the Peter Principle is that “In a Hierarchy Every Employee Tends to Rise to His Level of Incompetence.” When people tend to do their job well, they are eligible for promotion and that cycle continues until they are promoted into a role for which they are incompetent to perform the duties. At that point they have reached their “final placement.” They are no longer eligible for further promotions because they have reached their level of incompetence.
According to Dr. Peter, “work is accomplished by those employees who have not yet reached their level of incompetence.” The many employees who may never realize they have reached their final placement utilize a number of the techniques to stay happily “busy” without producing anything:
- Perpetual Preparation – confirming the need for the action, studying alternative methods, obtaining expert advise, having the mentality of “first things first.”
- Side Issue Specialization – “Look after the molehills and the mountains will look after themselves.“
- Image Replaces Performance – “an ounce of image is like a pound of performance.“
- Utter Irrelevance – participating in various committees, boards and other meetings and rarely being in their own office performing a job.
- Ephemeral Administrology – serving many temporary appointments, as a substitution.
- Convergent Specialization – becoming extremely specialized in something of little significance.
I honestly couldn’t put this book down. It was just so funny. The fact that it was written in 1969 added another level of humor as Dr. Peter briefly discussed computers and the incompetence of housewives. Here are a couple of the quotes about housewives that made me laugh: